Return & Refund Policy
30-Day Money-Back Guarantee
We’re confident you’ll love your glow — but if for any reason you’re not completely satisfied with your OG Skincare purchase, we’ve got your back.
Try it risk-free for 30 days.
If you don’t see results or simply aren’t happy with your experience, you can request a refund within 30 days of receiving your order.
How It Works
- Email us at hello@theogskincare.com with your order number and reason for return.
- A member of our team will review your request and respond within 1–2 business days.
- If approved, you’ll receive return instructions or, in some cases, a refund without needing to send the product back.
- Your refund will be processed back to your original payment method within 5–10 business days.
The Fine Print
- Only first-time purchases of the OG Glow Up Kit are eligible for the 30-day guarantee.
- Refund requests must be submitted within 30 days of delivery.
- Shipping fees (if any) are non-refundable.
- Please note: If you are actively using prescription-strength or harsh acne treatments (e.g., Accutane, retinoids, doxycycline, etc.) during the 30-day period, this will prevent our product from working as intended and will void eligibility for a refund.
- We reserve the right to refuse refunds in cases of abuse or fraudulent claims.
Have Questions or Need Help?
Contact the Glow Team anytime at hello@theogskincare.com. We’re here to make sure your experience is as smooth and glowing as your skin.
Why We Do It
• Guaranteed quality: We stand by professional-grade integrity from start to finish.
• No mystery boxes: You know exactly what you’re getting—no surprises.
• Built on trust: Clear, honest policies strengthen our community’s confidence in us.
By placing an order with OG Skincare, you acknowledge that you have read and agree to this Return & Refund Policy.